We'll Build The Retention System That Adds £40K - £280K In Monthly Revenue Within 90 Days, For A One-Time Payment.

We take full ownership of your retention marketing. Email and SMS are the core of what we run and where most of the revenue comes from. For brands where it fits, we also run WhatsApp, especially for European audiences, and Direct Mail for high-value or win-back segments. The goal is the same across all of them: turn your retention system into 30-50% of your store's revenue.

We've generated over $300M in email, SMS and WhatsApp revenue for 150+ ecommerce brands across fashion, health, food, skincare, home goods and more in the UK, US and Europe. We have over 40 five-star reviews on Trustpilot and over 250,000 views and 3,200+ subscribers on YouTube, specifically covering email marketing for ecommerce brands.

Most agencies focus on output: sending campaigns, building flows, reporting on opens and clicks. After a few months it quietly goes into maintenance mode and nothing meaningfully improves. We focus on ownership across the full retention stack, diagnosing what's holding retention back and continuously optimizing against the metrics that matter.

The problem is almost always the same: the agency was focused on activity, not outcomes. Campaigns went out and flows got built, but nobody owned what happened to repeat purchase rate and LTV. Everything we build is custom to your brand, products and customer buying cycles, and we're accountable to revenue results, not task completion.

Every engagement is custom-scoped to your brand's size, complexity and goals, with no setup fee. Most brands invest in the mid four figures per month. You can pay per month across the 90-day sprint, or pay for the full sprint upfront and save 10%. We'll walk through exactly what an engagement looks like on the call.

Most brands start seeing meaningful movement in month 2: repeat purchase rate improves, retention revenue becomes more consistent and the channel starts pulling its weight. By month 3, email, SMS and WhatsApp is typically generating 30-50% of store revenue consistently. That's what we contractually guarantee, or you get a full refund.

We work best with 7-9 figure ecommerce brands that take retention seriously and want a long-term partner, not an agency that executes tasks and sends a monthly report. The next step is a conversation to see if we're the right fit on both sides.

We do this regularly. Your existing flows keep running while we build, nothing goes dark during the transition, and we handle coordination with your outgoing agency if needed. Most clients describe it as surprisingly smooth, with more clarity within the first month.

No long-term contracts. We work with an initial 90-day sprint, and that's it. If you're happy and want to continue, we can do that month by month afterwards. Ninety days is enough time to do the work properly, see what's moving and show you what this partnership is worth.

Brand voice is one of the first things we nail down. Our onboarding process covers your tone, audience, products and what sets you apart. We also research your customers and competitors. You review and approve every email, text message and Direct Mail piece before it goes live, with unlimited revisions.

You get a dedicated team of five, not a single generalist. A Senior Account Manager owns your strategy and is on every call. An Account Manager handles day-to-day execution, while a copywriter, designer and Klaviyo technician handle the work.

You'll never have to chase us for an update. Day-to-day communication happens in a dedicated Slack channel, approvals and timelines live in your client portal, and you get weekly performance updates plus a monthly strategy call.